Breakthroughs And Breakdowns

Breakdowns and breakthroughs don't mean anything.

When I work with a company one of the most useful practices is to declare a breakdown. Somebody does this and now everyone can deal with the breakdown.

Sometimes companies wait hours, days, even months until a breakdown is declared. This so so unworkable when you are trying to increase performance.

Similarly, breakthroughs also need to be declared in order for employees to realize they have either hit a milestone or have gotten to the other side.

I remember back in 2001 when I was working for Star Choice Communications (Canadian satellite TV provider) and they had just sold their 1,000,000th receiver. They let EVERYONE know! It was awesome and you felt like you were a part of history. Morale was raised and people in the company congratulated one another.

Breakdowns and breakthroughs don't really mean anything but they are very useful for business. So go and use them!